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Cancellation policy

You have the right to withdraw from this contract within fourteen days without giving any reason.

In the case of a purchase agreement, the cancellation period is fourteen days from the day on which you, or a third party designated by you (other than the carrier), take possession of the last partial shipment or the last item.

The right of cancellation does not apply to personal handover (e.g., purchase in our showroom).

To exercise your right of withdrawal, you must inform us (the cabinet GmbH, Kaiserstraße 8, 60311 Frankfurt am Main, Tel.: +49 157 72110914, E-mail: contact@theluxurycabinet.com) of your decision to withdraw from this contract by means of an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory.

To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.

Consequences of the right of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs incurred if you chose a delivery method other than our cheapest standard delivery option), without undue delay and no later than fourteen days from the day on which we received your notification of withdrawal. For this reimbursement, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged any fees as a result of this reimbursement.

We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.

Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To

the cabinet GmbH
Kaiserstraße 8
60311 Frankfurt am Main


Tel.: 0049 157 72110914
Email: support@theluxurycabinet.com

  • I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
  • Ordered on (*)/received on (*)
  • Name of consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only for notifications on paper)

Date

(*) Delete as appropriate.

Exclusion of the right of withdrawal

Please note that, according to § 312g para. 2 of the German Civil Code (BGB), there is no statutory right of withdrawal for goods that are not prefabricated and for whose production an individual selection or specification by the consumer is decisive, or which are clearly tailored to the personal needs of the consumer. Furthermore, there is no right of withdrawal for purchases involving personal delivery, such as purchases or collections in our showroom.